Service at David Brown

David Brown has significant first hand experience of the problems and opportunities to be found in industry, gained through strong, enduring relationships direct with end users and operators in many heavy process industries.

This enables David Brown to be at the forefront in providing responsive, customer-led solutions – from managing emergency repairs through to using its expertise to analyse processes, conduct performance tests and from this recommend repairs, replacements and transmission upgrades or offer a full asset management programme.

Our customer services aim to build partnerships with our ‘end user’ customers to ensure that their objectives are fully met or exceeded. Take a look at the services that we offer and how we may help you.

  • On Site Services

    Fault diagnosis, installation and repairs David Brown has fully qualified field service engineers in most key geographies, available to provide a number of key services, direct to your process. From condition monitoring and fault diagnostics through to installation, commissioning, alignment checks and emergency repairs.Read More

  • Repair, Overhaul and Upgrade

    Overhaul repair and upgrade Our customers expect us not just to repair transmissions. They want increased capacity and performance, improved reliability and durability - but without changes in the process equipment geometry. We use our technical know-how and experience to drive value into any overhaul or repair.Read More

  • Retrofit Replacement Transmissions

    Retrofit Replacement Transmissions In some instances a repair or overhaul is not an economic way to achieve a reliable and upgraded process. Through detail analysis and intimate understanding of the process, David Brown is able to provide replacement transmissions that fit neatly into the original footprint and equipment geometry but provide substantial performance enhancements, whether David Brown or another manufacturer had made the original transmission.Read More

  • ResQ - Emergency Response

    David Brown's ResQ™ service However well you plan, there can be times when disaster strikes. Any unplanned event, leading to a partial or full process stoppage, can result in down time that is seriously damaging to your business. Fortunately David Brown's ResQ™ service will give you unparalleled priority support day and night until the situation is rectified and your process is back in operation.Read More

  • Asset Management

    assetmanagement As industry looks to focus increasingly on its core skills and expertise. It is important to find a partner that you can trust to take over the day to day management of key parts of your process. David Brown is able to combine a number of its products and services, utilize its expertise and experience and offer fixed price asset management contracts so that you can focus on your business and let David Brown handle process reliability and maintenance.Read More

  • Gearbox Collection

    Gearbox Collection FormDavid Brown is able to offer their customers within the UK and Ireland a gearbox collection service. Just fill in the form and a dedicated member of the David Brown gearbox collection team will contact you to collect your gearbox. Read More

Powerful Brands

Screw Jack Products Benzlers Accudrive Products Cone Drive Benzlers and Cone Drive are sister companies of David Brown, also part of the Textron family. Working together enables us to offer a full range of gear products and provide global services and support.